Privacy Policy
Swinosfeet manages your personal data with a focus on transparency and accountability. This document outlines our practices regarding the collection, use, and protection of your information. Our operations strictly follow the Personal Data Protection Act (PDPA)of Singapore. By using our website, you consent to the practices described below.
Information Collection Methods
We obtain information in two ways: through direct interaction and through automated technologies. Direct interaction occurs when you create an account, purchase footwear, or contact us at support@swinosfeet.com .
Automated collection happens as you navigate our site, where we use digital identifiers to gather data about your equipment and browsing patterns. This helps us understand how you use our platform and allows us to provide a functional shopping experience.
Categories of Data Collected
To provide a smooth experience, we collect specific types of data:
- Identity Data: This includes your name and title.
- Contact Data: This includes your billing address, delivery address, and email.
- Transaction Data: This includes details about payments and the specific shoe models you purchased.
- Functional Data: This includes your IP address, browser type, and time zone settings.
- Usage Data: This includes information about how you navigate our website and interact with our product listings.
Purpose of Data Processing
We process your information to fulfill our business obligations. This includes:
1. Order Fulfillment: We use your contact and identity data to process and ship your shoes. Our delivery process ensures that your order is delivered within 5 business days.
2. Customer Support: We use your data to respond to inquiries sent to our official email.
3. Website Improvement: We analyze usage data to enhance site navigation and ensure the platform remains stable.
4. Marketing: With your consent, we send updates regarding new footwear arrivals.
Google Ads and Third-Party Advertising
Swinosfeet complies with Google Ads policies to ensure a secure advertising environment. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the internet.
Swinosfeet and third-party vendors use first-party identifiers and third-party identifiers together to inform, optimize, and serve ads based on your past visits to our website. You can opt out of Google’s use of these identifiers by visiting the Google Ad Settings.
Data Security and Storage
Your data is stored on secure servers. We implement administrative and physical safeguards to prevent unauthorized access or disclosure. In accordance with the PDPA, we only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal or reporting requirements.
We use standard industry practices to keep your data safe from internal and external threats.
Data Sharing and Disclosure
Swinosfeet does not sell your personal information. We share data only with service providers who assist in our operations, such as delivery couriers and payment processors.
These parties are contractually obligated to handle your data according to our instructions and the PDPA. We may disclose your information if required by Singapore law or to protect our legal rights.
Your Rights Under the PDPA
As a user in Singapore, you have the right to request access to the personal data we hold about you. You also have the right to request that we correct any inaccuracies in that data.
To exercise these rights, please contact us via our provided email address. We will respond to your request within the timeframe required by local laws.
Policy Revisions
Swinosfeet may update this document to reflect changes in our services or regulatory shifts. We recommend checking this page to stay updated on our data handling practices.
Contact Details
For any questions regarding this Privacy Policy or our data practices, please contact our team:
Company Name: Swinosfeet
Email: support@swinosfeet.com